Last updated: October 2025

1. Introduction

Welcome to Scarlett Building Solutions (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website https://scarlettbuildingsolutions.co.uk.

2. Information We Collect

We may collect and store the following information:

  • Your name, email address, and telephone number when you contact us via our website forms or email.

  • Basic technical data such as your IP address, browser type, and visit duration (through standard website analytics or server logs).

We do not collect sensitive personal data or store payment information through this website.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry about our building services

  • Provide quotes or arrange site visits

  • Manage our business communications with you

We may also use anonymised data to understand how visitors use our site and improve its performance.

4. Lawful Basis for Processing

Under the UK GDPR, the lawful bases we rely on for processing your personal data are:

  • Legitimate Interest – to respond to enquiries and manage client relationships.

  • Consent – if you choose to provide your details via our website contact form.

5. How We Store and Protect Your Data

Your information is stored securely and only retained for as long as necessary to deal with your enquiry or provide services. We take appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your personal data.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share limited information with:

  • Professional partners or subcontractors, only if necessary to provide our services to you

  • Service providers such as website hosting or email providers who help us operate our business securely

All such third parties are required to keep your data safe and use it only for the agreed purpose.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access a copy of the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent (where applicable)

To exercise these rights, please contact us at:
📧 info@scarlettbuildingsolutions.co.uk

8. Cookies

Our website may use basic cookies to improve user experience and performance. You can adjust your browser settings to refuse cookies or notify you when they are used.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Scarlett Building Solutions
📧 info@scarlettbuildingsolutions.co.uk
🌐 https://scarlettbuildingsolutions.co.uk

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.